Privacy Policy

At Fixio Plumber, your privacy matters to us. We understand that you may have concerns about how your personal information is collected, used, and shared. This Privacy Policy explains what information we collect through our website, fixioplumber.com, how we use it, and the steps we take to protect your data. By using our Website, you agree to the practices described in this policy.

1. Information We Collect

Non-Personal Information

When you visit our Website, we may automatically collect non-personal information such as:

Your domain name and IP address
Browser type
Operating system
The website that referred you to us
Pages you view on our Website

This information does not personally identify you but helps us understand how visitors use our Website.

Information You Provide

If you contact us through forms, emails, or other communication channels, we collect the information you voluntarily provide. This may include your name, email, phone number, service requests, or any details you choose to share.

Email Communications

We may use your email to notify you about promotions, services, updates, or changes to this Privacy Policy.

2. How We Use Your Information

We use the information we collect for purposes such as:

Operating, improving, and maintaining our Website
Responding to inquiries and providing customer support
Processing service requests
Enhancing user experience
Sending updates, promotions, and important notices

This information is used strictly for internal business purposes.

3. Security

We take precautions to protect your information. Any sensitive data (such as payment details) is encrypted during transmission using secure protocols such as HTTPS.

Internally, only employees who need access to personally identifiable information—such as billing or customer support staff—are granted access. Our servers and systems are stored in secure environments aligned with industry standards.

4. Cookies

Our Website uses “cookies” to enhance user experience. Cookies help us:

Identify returning visitors
Save you time by remembering your login or preferences
Track user interests to improve Website performance

Cookies do NOT store personally identifiable information.

You may disable cookies in your browser settings, but this may impact certain Website features.

5. Sharing of Information

Fixio Plumber does not sell, rent, or distribute your personal information to third parties for mass marketing.

We may disclose your information only when required:

To comply with legal obligations
To cooperate with investigations related to unlawful activities
To protect the rights and property of Fixio Plumber
To identify individuals who misuse our Website

Please note: Anytime you share personal information online (e.g., emails, comments, forums), others may access or use that information. Always exercise caution.

6. External Links

Our Website may include links to third-party websites. Fixio Plumber is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Surveys & Promotions

From time to time, we may conduct surveys, contests, or promotional activities. Participation is entirely voluntary. If you choose to participate, we may request information such as name, address, or demographic data.

Contact details are used to notify winners or deliver rewards.
Survey results help us improve our services and website experience.

8. Your Consent

By using fixioplumber.com, you consent to the collection and use of information as outlined in this Privacy Policy.

If we make any changes to this policy, we will update this page. Please revisit it regularly to stay informed about how your information is used and protected.

9. Contact Us

If you have any questions or feel that we are not following this Privacy Policy, please contact us immediately:

Email: info@fixioplumber.com
Address:
Fixio Plumber – Privacy Officer
Los Angeles
Oakwood, CA 90004

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Fully Insured & Licensed Local Plumbers.

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